Refund policy

Your purchase may be eligible for exchange as per below criteria:

• Our products are not eligible for returns or exchange unless the product delivered has a quality/manufacturing defect OR has been delivered broken. Please photograph the defect as soon as you open the packaging.
• If your purchase meets the eligibility criteria stated above, we will happily exchange and offer a fresh piece. In the rare instance we are unable to do so, we issue and email a credit note to the e-mail address used while making the purchase. This is only at the company's discretion.
• The credit note will be valid for six (6) months from the date of issue and can be redeemed online.
• To start a return, you can contact us at info@foundonearth.in within 48 hours of delivery.